Refund and Cancellation Policy
At ZI Clinc, we strive to provide the best products/services and a seamless shopping experience. Please take a moment to review our refund and cancellation policy:
Refunds for Incorrect or Damaged Items:
In the rare event that you receive an incorrect or damaged item, please contact our customer service team within 48 hours of receiving your order.
We will initiate a refund or send a replacement item at no additional cost, depending on your preference.
Refunds for incorrect or damaged items will be processed within 7 business days.
Refunds for Cancelled Orders:
If you choose to cancel your order before it is shipped, a full refund will be issued to the original payment method used for the purchase.
Once your order has been shipped, it cannot be canceled, and our standard refund policy applies.
Order Cancellation by the Customer:
You may cancel your order at any time before it is shipped.
To cancel your order, please contact our customer service team at email@example.com or +919339612345
If your order is canceled before shipment, a full refund will be processed within 7 business days.
Order Cancellation by ZI Clinic:
We reserve the right to cancel an order in cases of product unavailability, payment issues, or suspicion of fraudulent activity.
If your order is canceled by ZI Clinic, you will be notified, and a full refund will be issued within 7 business days to the original payment method used for the purchase.
Refunds will be issued to the original payment method used during the purchase.
Please allow 3 to 5 business days for the refund to appear in your account after it has been processed.
Once an order is shipped, it cannot be canceled, and our standard refund policy applies.
We do not offer refunds for change of mind or dissatisfaction with the product/service, as we strive to provide accurate product descriptions and images to help you make informed choices.
For any questions or concerns regarding refunds, cancellations, or your order, please feel free to contact our customer service team at firstname.lastname@example.org or +919339612345